Privacy Policy
Effective Date: September 25th, 2023
This Privacy Policy ("Policy") describes how Balin Designs LLC ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, engage with our services, or make purchases from us.
1. PERSONAL INFORMATION WE COLLECT
We may collect various types of information, including:
a. INFORMATION YOU PROVIDE When you make a purchase or attempt to make a purchase through our website, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number ("Order Information").
b. AUTOMATICALLY COLLECTION INFORMATION When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. We also gather data on the web pages or products you view, referral sources, and your interactions with the site ("Device Information"). We collect Device Information using various technologies such as cookies, log files, web beacons, tags, and pixels. These technologies help us enhance your browsing experience and provide valuable insights to improve our services.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information, including Order Information and Device Information, for the following purposes:
a. ORDER FULFILLMENT We use Order Information to process your orders, arrange for shipping, and send invoices and order confirmations.
b. COMMUNICATION We use your contact details to communicate with you regarding your orders, inquiries, and updates about our products or services, where permitted by applicable laws.
c. FRAUD PREVENTION We may use your information, particularly Device Information, to screen orders for potential risks or fraud.
d. MARKETING AND ADVERTISING With your consent or in line with your preferences, we may provide you with information or advertising related to our products or services.
e. WEBSITE OPTIMIZATION Device Information helps us improve and optimize our website, assess the effectiveness of marketing campaigns, and enhance your browsing experience.
3. SHARING YOUR PERSONAL INFO
We may share your personal information with third parties for specific purposes, including:
a. SERVICE PROVIDERS We utilize third-party services such as Shopify and Google Analytics to enhance our online store and analyze customer behavior. You can review their privacy policies here: Shopify Privacy Policy and Google Privacy Policy.
b. LEGAL COMPLIANCE We may share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
4. BEHAVIORAL ADVERTISING
We may use your Personal Information to provide you with targeted advertisements or marketing communications. You can manage your preferences and opt out of targeted advertising through various platforms as provided in the links within our Policy.
5. DO NOT TRACK
Our website does not alter its data collection and use practices when it receives a "Do Not Track" signal from your browser.
6. YOUR RIGHTS (FOR EUROPEAN RESIDENTS)
If you are a European resident, you have certain rights regarding your personal information. You can access, correct, update, or delete your information by contacting us through the contact information provided below. We process your data based on legitimate interests or to fulfill contracts with you. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
7. DATA RETENTION We retain your Order Information for our records unless you request its deletion.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Policy to reflect changes in our practices or for legal and operational reasons. Please review this Policy periodically for any updates.
9. CONTACT US
If you have questions, concerns, or would like to exercise your privacy rights, please contact us at Balindesigns@gmail.com