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Frequently Asked Questions
Our shelf brackets are made of high-quality steel and designed to support various weights, depending on the specific model. Please refer to the product descriptions for load capacity details.
We provide detailed installation instructions with each set of shelf brackets. The installation manual can be found in the installation drop down on the product page or you can check out our installation guide here.
We offer a range of finishes including black, white and chrome in both smooth and textured powder coated finishes. Check our product listings for the available options.
We recommend using a soft cloth to wipe down the brackets. Avoid using harsh chemicals or abrasive materials that may damage the finish.
Yes, we offer bulk and wholesale pricing for businesses. Please get in touch with our team at Balindesigns@gmail.com for more information and to discuss your specific requirements.
We offer a welcome discount to first time customers who sign up to join our mailing list If we offer any promotional offers, you will be notified through email.
Our shelf brackets come with a 1 year warranty against manufacturing defects. Please review our Warranty Policy for more details.
We offer free standard on all domestic orders. Expedited or international shipping options are available for an additional charge. The availability of these options may vary depending on your location. Please refer to our Shipping Policy for more details.
Orders are typically processed within 3 business days. Shipping times vary depending on your location and the chosen shipping method.
Yes, we do offer international shipping. Please note that shipping fees and delivery times may vary based on the destination country
Once your order has been shipped, you will receive a tracking number via email. You
can use this number to track the status of your shipment.
If you encounter any issues with your delivery, please contact our customer support team at Balindesigns@gmail.com as soon as possible. We'll work to resolve the issue promptly.
Our return policy allows for returns within 30 days of receiving the product. Please review our Return Policy page for detailed information on returns, refunds and exchanges.
If an item is out of stock, you can sign up for notifications using the “Notify Me” button to be alerted when it becomes available again. Additionally, our customer service team can assist in providing estimated restock dates.
Unfortunately, we do not accept orders for out-of-stock items. We want to ensure you receive your products in a timely manner, so we recommend checking back when the item is back in stock.